Kansas Public Telecommunications Service, Inc.
320 W. 21st Street North
Wichita, KS 67203-2499
Closed Caption Issues
Call, fax, or email us.
After hours call: 316-838-3090, use option 3
We will make every effort to respond or otherwise resolve your inquiry within 24 hours or 1 business day.
Written concerns should be addressed to Richard Hess at the above address.
CLOSED CAPTIONING QUALITY CERTIFICATION
All programming provided by the Kansas Public Telecommunications Service, Inc. (“KPTS”) complies with the closed captioning requirements established by the Federal Communications Commission as embodied in 47 C.F.R. § 79.1, including regulations concerning closed captioning quality. Programming provided by KPTS complies by either: (i) satisfying the caption quality standards set forth in 47 C.F.R. § 79.1(j)(2); (ii)adopting and following the “Video Programmer Best Practices” set forth in 47 C.F.R. § 79.1(k)(1); or being subject to one or more of the captioning exemptions set forth in 47 C.F.R. § 79.1(d), including programming for which the audio is in a language other than English or Spanish and that is not scripted programming that can be captioned using the “electronic news room” technique; interstitial material, promotional announcements, and public service announcements that are 10 minutes or less in duration; and/or programming that consists primarily of non-vocal music.
Main Office: 316-838-3090 or 800-794-8498