Looking for a career where you can make an impact?

We recognize that hard work, innovation and creative excellence are the keys to our success. Your contributions will be both valued and respected. Within your level and responsibilities of our open position of Membership Manager, you will become an integral part of a dynamic and diverse team, dedicated to making a real difference in the lives of our viewers across the state. On the air and off, in front of the cameras, and behind the scenes, everyone at PBS Kansas has the opportunity to grow and learn and make an impact on the world.

Membership Manager

Required Skills:

The successful candidate will have an associate degree or higher, excellent oral and written communication skills, organizational and team skills, as well as working knowledge of word processing, spreadsheet and database applications, including the ability to learn new applications. An ability to quickly understand specialized membership software and web donation software is preferred, if not already familiar. Ability to successfully work to deadlines is necessary.

General:

• Responsible for the development and meeting of the annual plan of revenue generated from individual giving.
• Working with the President / CEO and the Director of Membership, Major & Planned Giving to establish annual fiscal revenue goals, develop annual strategies to raise funds for through on-air fund drives, direct mail, and other fundraising campaigns.
• Direct targeted fundraising appeals in order to develop higher renewal rates, increased levels of giving, and growth of the general donor roster.
• Evaluate the success of the membership programs throughout the year and make necessary adjustments to meet goals.

Duties Include:

• Raise funds and meet financial goals through membership pledges and renewals.
• Manage monthly processing such as timely renewal mailings, donation billing, and monthly installment reminders.
• Evaluate donor revenue monthly.
• Thank-you letters to donors.
• Monitor and evaluate the effectiveness of various aspects of membership campaigns.
• Provide data for Corporation Public Broadcasting (CPB) system reporting, Public Broadcasting Service (PBS) pledge data reporting, and fundraising projections for pledge programming.
• Encourage a high donor response rate by writing effective letters and implementing campaigns.
• Remain competent and current through self-directed professional reading, developing professional contacts with colleagues, and attending professional development seminars.
• Responsible for the management, process control, security, privacy, and data accuracy of Donor records, communications, promotion, data collection, and financial activity.
• Oversee responsibility for the PBS Kansas Donor Database (MemSys), the MemSys data entry personnel, and the customer service response personnel.
• Thorough understanding of MemSys (or other similar Membership Database applications), WebSys (or other similar Membership online pledge import database applications), Payment Card Industry Data Security Standards (PCI DSS), ability to manage multiple vendors, publishing houses, phone center, merchant card processing and drop shippers.
• Perform other duties as required for the ongoing financial support of PBS Kansas Public Media.

Apply via email with cover letter, resume (include your physical address, not just an email), and salary requirements to jobsearch@kpts.org with the subject heading “Membership Manager.”

PBS Kansas is an equal opportunity employer and does not discriminate because of race, color, creed,religion, sex, marital status, natural origin, physical or mental handicap, disability, sexual orientation, citizenship, veteran status, or age. The Federal Communications Commission specifically prohibits discriminatory employment.

PBS Kansas is community-licensed, affiliated with the Public Broadcast System (PBS) and operates as a non­profit public media entity. www.kpts.org

Taken together, the viewing area communities are inclusive of an economically-diverse and robust region abounding in exceptional quality-of-life features. With a combined population of more than 600,000, the region spans the quiet lifestyle and beauty associated with agricultural production to the dynamic and urban character of the Wichita community.

The pride that residents express in their region continues to be affirmed by objective outsiders. Numerous high rankings by entities such as Money magazine are evidence of the region’s lower cost of living, high-quality transportation facilities, diverse arts and entertainment amenities, quality education institutions, state-of-the-art health care, and safe, attractive neighborhoods.

Mainstays of the regional economy are manufacturing, especially general aviation manufacturing, health care, energy production, retail services, and agriculture. The region’s workforce has the second-highest concentration in the country of manufacturing and other skilled-labor jobs. 



 

The area’s modest cost of living, as measured by the cost-of-living index, is below the national average. The Wichita index is currently at 86, 14 points below the national average of 100, with other communities in the region enjoying an even lower cost of living. Housing is a notable bargain, with the cost of single-family homes averaging 40 percent or more below the national median price of $222,800. 

The PBS KANSAS region offers a myriad of high-quality public and private education programs. Nearly all of the area’s urban, suburban and rural school districts continue to record consecutive years of rising student achievement. Voters in many school districts have approved bond issues to invest in new schools and expand existing schools, upgrade technical education, and renovate athletic and fine arts facilities. The region abounds with numerous private and parochial schools offering preschool through high school education. 

A wide array of higher-education institutions is present, ranging from undergraduate, masters and doctoral degree programs at Wichita State, Newman and Friends Universities. Hutchinson Community College, and Butler Community College, offer many types of associate degrees and a range of post-secondary technical and vocational education. Other private and community colleges in South Central Kansas also have a classroom presence in Wichita. 

Spurred by high-quality University fine arts programs and construction of the new Intrust Bank Arena in Wichita a few years ago, the region enjoys exceptional performing and cultural arts, and other entertainment venues. The arts include: a professional symphony orchestra, well-established opera, ballet and music theater companies, local and touring theater troupes, and more than 25 museums.

Outdoor recreation amenities include access to boating, waterskiing, canoeing, fishing and swimming in Cheney and El Dorado Reservoir lakes, state and county public lakes, and the Arkansas River that intersects the region. The region offers miles of paved scenic biking and hiking trails.

PBS KANSAS is part of a large and diverse media center in Kansas. The region has eight full-power TV stations representing six major networks and nine additional program streams/networks. There are another six low-power broadcasters representing 23 different program streams/networks. The media market also includes eight AM radio stations and more than 25 FM stations, in addition to 2 National Public Radio (NPR) stations in Wichita (university-based KMUW) and Hutchinson (college-based KHCC). The Wichita Eagle is the region’s daily primary newspaper, but several smaller communities also publish daily newspapers. The Wichita Business Journal is a long-standing, well-respected weekly publication that also includes community-affairs reporting. 

Residents benefit from a vital nonprofit sector that develops young people, promotes cultural arts, supports those with life challenges, strengthens civic ties, and in numerous other ways adds value to the community. The Nonprofit Chamber of Service brings together over 100 members to serve as a collective voice for the nonprofit sector, share resources for capacity building, and contribute to public policy. The United Way of the Plains annually raises and distributes millions of dollars for charitable purposes. The Wichita Community Foundation, with assets of more than $57 million and annual grants of more than $3.7 million, assists in building permanent endowments for charitable community needs.